Sorry if I had to post this, but it is really annoying to the fact that I cant really take it anymore. It has been like this for almost 3 weeks already, I thought it was just a sudden downtime but it isnt.
It became a waste of money (prepaid load) and time (productivity for doing the works I do online). Honestly, I can spare the Php50 every registrations I made, but my time? As a blogger, I simply can’t. WTF is happening?
As a GLOBE prepaid subscriber, I subscribe for SUPERSURF50 (1-day unlimited[?] internet promo) every time I need to get connected on the web. But just recently, I noticed a couple of problems with my internet connection:
- It allows me to connect on facebook successfully but not on other sites.
- Tried redialing my connection (connect-disconnect-reconnect) and was able to connect with other sites after a couple of redials.
- After 15 minutes (sometimes it is less but not past beyond that), gets no response and loses internet access.
- Repeating number 2 allows me to get internet access again.
- There is some point that even I do have ping response from pinging google.com via CMD, I cant even load any webpage.
Take note that, I am very much sure that the problem is not on my PC nor my end. My internet settings are correct, as I have been on this thing for a couple of years now. I am very sure that this has something to do with the telco’s system.
When I tried connecting with a proxy, I was able to connect without a problem and never get disconnected. But using that proxy limits my access to non-https sites only so I could never have it as a remedy for this.
I do not know where is the problem, what is the problem and how can I fix it for myself just to be able to fully enjoy the internet service I paid for. I asked people on facebook and they share the same observation and experiences too, this thing is also being discussed on a couple of local forums with people experiencing the same. This isnt an isolated case as confirmed.
I do not know what is happening with you GLOBE, but I really do hope that this get resolved asap. Tried contacting online CS via twitter but I got the feeling that they really can’t do something about it.
Globe Advisory: On June 10, 12AM-5AM, MMS and WAP services will be unavailable due to a system activity. We apologize for the inconvenience. Thank you.
I do hope that after that “system activity”, everything will be fine by then. I just posted this to reach out for other users who are experiencing the same. They might have a solution to this, by any chance.
Disclaimer: I just need to rant.
Its been another week, and guess what; the problem is still there. Is GLOBE playing blind on this issue wherein million of subscribers are suffering? I decided to pay a visit on GLOBE Telecom’s facebook page and guess what I had found:
And there’s a lot even more, on forums, groups, everywhere on the internet. Why is GLOBE ignoring this serious issue?